Addendum: This policy has been revised effective April 17, 2026.
The information listed below is to identify when students may become eligible for partial or complete tuition and fees reimbursements and how such reimbursements will be calculated.
CHSU will not charge or collect any payment for institutional charges beyond what is disclosed in a signed enrollment agreement. Students may be eligible for partial or complete reimbursement of tuition and fees, which will be calculated as described in this Policy.
Definitions and Related Information
- Cancellation as related to a student's enrollment is the termination of a student's enrollment in a CHSU educational program before the end of the Cancellation Period.
- Cancellation Period is the period of time during which students who have signed enrollment agreements can cancel the agreement without incurring fees or costs beyond the $250 non-refundable seat deposit. The Cancellation Period begins with the signing of the enrollment agreement and continues through the later of: (1) a student's attendance at the first-class session, or (2) the seventh business day after enrollment.
- Pro Rata Refund means a partial repayment of amounts paid by a student or third-party payer to an institution for an educational program, which is calculated based on the proportion of the semester completed by the student.
- Withdrawal means the termination of a student's enrollment in an educational program after the Cancellation Period but before completion of the academic program.
- Date of Withdrawal is determined by the nature of the withdrawal. Students may voluntarily withdraw, be administratively withdrawn, or otherwise be involuntarily withdrawn, as described in the CHSU Student Withdrawal Policy. For students who withdraw voluntarily, the Date of Withdrawal is the date that the University receives the student’s Withdrawal form. For students who are administratively withdrawn, the Date of Withdrawal is determined based on the date of the final decision, which is either the date of the decision on an appeal or, for students who do not appeal, the Date of Withdrawal will be the final date on which the student could have filed an appeal (i.e., five business days from the date the decision is issued to the student). For students who are involuntarily withdrawn based on lack of attendance, the Date of Withdrawal will be the last date that the student attended classes.
Right to Cancel and Refund
Right to Cancel
Students may cancel their enrollment agreements during the Cancellation Period. If their cancellation is submitted prior to the deadline they will be entitled to a full refund of all charges paid through attendance at the first class session or the seventh business day after enrollment, whichever is later, less the maximum non-refundable seat deposit of two hundred and fifty dollars ($250).
How to Cancel
To cancel, the student must notify the applicable College’s Office of Student Affairs and Enrollment by email, mail, or in person.
Loan and Financial Aid Effects
If a student obtained a loan to pay for the educational program, the student remains responsible for repaying the loan principal and interest, less the amount of any refund. If the student receives federal student financial aid, the student’s refund will be limited to the amount of tuition and fees that were not paid using federal financial aid funds.
Withdrawal and Eligibility for Tuition Refund
Withdrawal After Cancellation Period
Students who withdraw from CHSU and have completed 60 percent or less of the period of attendance, but after the seventh day of enrollment, are entitled to a pro-rated refund of unearned institutional charges (i.e., tuition and refundable fees) as described in California Education Code, described below.
- No Refund After 60%. Students who withdraw after completing more than sixty percent (60%) of the semester are not entitled to a refund of tuition or fees.
- Non-Federal Aid. CHSU shall provide a pro rata refund of nonfederal student financial aid program monies paid for tuition and fees to students who have completed sixty percent (60%) or less of the semester.
- Deemed Withdrawal. For purposes of this section, a student is deemed to have withdrawn when the student withdraws or is deemed withdrawn in accordance with CHSU Student Withdrawal Policy, COM Leave of Absence Policy, or MSBS Attendance and Leave of Absence Policy.
Timing and Method of Refunds
- Cancellation Refund Timing. Refunds due because of a cancellation will be paid within 45 calendar days of the date of cancellation of a student’s enrollment from the educational program.
- Withdrawal Refund Timing. CHSU will refund any credit balance on the student's account within 45 calendar days after the date of the withdrawal, and will also provide the student with documentation specifying the amount of the refund, the method of calculating the refund, the date the refund was made, and the name and address of the person or entity to which the refund was sent.
- Log. CHSU will maintain a log (electronic or hardcopy), updated monthly, that lists all student cancellations and withdrawals during the calendar year, including the names, addresses, telephone numbers, personal email addresses, dates of cancellations/withdrawals, and refund amounts paid for all students who canceled their enrollment agreement during the academic year or withdrew from CHSU.
Refund and Calculation and Payment
For purposes of tuition refund calculations, the withdrawal period will be measured from the date the student actually stops attendance in all courses, as described in the CHSU Student Withdrawal Policy. Once all calculations are complete, the Business Office will refund the student for any outstanding balance. If the calculation results in a balance due to the University, the student will be required pay the balance within 30 days of separation. If the balance is not paid and the account goes delinquent, the account may be subject to collections as described in the Student Collection Policy.
Consistent with the California Education Code (section 94919(c) or 94920(d) or 94927) the pro rata refund paid to a student shall be no less than the total amount owed by the student for the portion of the educational program provided subtracted from the amount paid by the student, calculated as follows:
The amount of the refund owed to the student equals the total charges paid by the student, minus the daily or hourly tuition charge for the program (total institutional charge minus any non-refundable charges, divided by the number of days or hours in the program), multiplied by the number of days or hours the student attended prior to withdrawal, and minus any non-refundable charges. Any hours or days prior to the student's last day of attendance for which the student was scheduled to attend but was absent shall be included in the calculation of days or hours attended.
Non-refundable fees and charges are:
- all non-refundable fees;
- Student Tuition Recovery Fund fee;
- student health insurance premium; and
- equipment purchases if held by the students, if applicable.
The refund payment will be calculated based on amounts actually received by the University and will not include any outstanding charges that the student has not yet paid to the University.
If the amount of the current semester payments is more than the amount that is owed for the time attended, then a refund of the difference will be paid within forty-five (45) calendar days after the notice of withdrawal is received by the Office of the Registrar.
Return of Title IV Funds Calculation
This refund policy is subject to change if there are future changes to institutional policies with which the policy it may conflict. A calculation of the return of funds will be completed within thirty (30) days of the last day of attendance at the school, or a calculation of the return of funds will be completed within thirty (30) days of the school’s determination that a student has ceased attendance without proper notification. For additional information, please refer to CHSU ‘s catalog, “Federal Student Loans”.
If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, on any remaining amount shall be paid to the student.
Dismissal from Program
CHSU may terminate the student’s enrollment for failure to maintain satisfactory progress, failure to abide by the rules and regulations of the institution; absences in excess of maximum set forth by the institution, failure to meet technical standards with or without a reasonable accommodation; and/or failure to meet financial obligation to the school. In such circumstances, the date the student is notified of their dismissal will be considered the date of determination, and the Tuition Refund Policy will be applied based on the student’s last date of attendance.
Credit Balance on Account
Financial Aid disbursements leaving a credit balance will be paid directly to the student as soon as possible but not later than 14 days after:
- the first day of class of a payment period, if the credit balance exists on or before that day, or
- the date the credit balance is created, if it occurs after the first day of class.
Credit balances less than $200 can be held on student account with written consent from the student to be applied to costs due for the semester immediately preceding the semester charged.